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software project "SusGame"

In the course "software project", a game titled "SusGame" was developed. "SusGame" is a 2D simulation game. The player controls a person, and make decisions in conjunction with the environment and himself. In this way, ...

Integration of Green IT-risks into IT risk management

All globally active companies use IT devices: desktop computers, notebook computers, monitors, keyboards, computer-mice, and printers are used by office employees and therefore need electrical energy through which carbon dioxide is emitted. The ...

Konzeptionierung und Entwicklung eines Modells zur Bewertung von Projekten auf deren Einsatzfähigkeit von Big-Data

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A Case Study on the Impact of Big Data Innovation in Small and Medium Enterprise’s Competitive Advantage

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Integrated-Simulation Based Optimization Approach for Solving a Hybrid Flow Shop Scheduling Problem

Scheduling problems have been extensively investigated in the past half century due to its essential role in manufacturing environments and different service sectors. Efficient allocation of resources supported with the appropriate ...

Development of functional requirements for the software configuration management as support of the life cycle of standard business software – illustrated with the suitability of the SAP Solution Manager.

Software configuration management is a software engineering discipline with a crucial importance to the whole project and the operation as well. This discipline is being implemented by a so-called software configuration management system, which ...

Reusing concepts for visualization applications

The plan of reusing concepts for visualization applications is in the range of SCADA systems, SCADA standing for Supervisory Control and Data Acquisition. Clients have various demands regarding those visualization systems. Numerous demands ...

Cloud Consulting - Crowdsourcing-Based Framework for ERP Consulting

Die Informationstechnologie (IT) wandelte viele Geschäfte um, schaffte viele neue und auch welche ab. Noch mehr Geschäftsänderung gab es mit der Entstehung der sozialen Netzwerke ab dem Web 2.0. Einer der unabdingbaren IT-Infrastrukturen ...

Process-oriented information security management for federated business process landscapes

For some time, organizations have been dependent on IT systems since they support business processes in several ways. The goals of these processes are the direct or indirect increase in value as well as value creation. The overall model resulting ...

Unterstützung der Abbildung von Studienmodulen innerhalb der akademischen Struktur im SAP Student Lifecycle Management

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The improvement of the CRM subfunction complaint management at a renowned German automobile manufacturer

In recent years, the Customer Relationship Management has gained considerable importance. And yet, the focus is not only on customer acquisition, but rather on the long-range customer retention. In order to be able to take full advantage of ...

Technology decisions based on the Anarchy Hierarchy Process – a case study

Since the distribution of mobile devices such as smartphones and tablets constantly increases, many software developers find themselves confronted with the challenge to program applications that should be capable of running on a variety of ...

A formalized and evaluated Datamodel through ITIL v3 and ISO/IEC20000

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Requirements Engineering in the context of Java and Mainframe-Computing

For several decades, the development of enterprise applications on mainstream systems was mainly designed in coding languages such as COBOL or Assembler. Nowadays, several of those previously developed applications are still being used in the ...

Archiving of document data from mass data processing at a service provider for energy suppliers

regiocom is one of the leading service- and business process providers for energy supply companies in Europe. The company is a certified BPO partner for utilities of the SAP AG. Among other things, the field of BPO takes on the whole customer ...

Designing a Monitoring System for the Business Intelligence-System Landscape of a BPO Service Provider

While the server-based Business Intelligence (BI) has been in service for a long time, the question emerged whether the existing Computing Resources are available in an appropriate capacity with respect to RAM, CPU, memory, for ...

Data warehouse based concept for an efficient preparation and analysis of outstanding items

regiocom GmbH is one of the market-leading service companies in the energy sector in Europe. Its main focus is on the branches of customer service, complaint management, and data processing. As a Business Process Outsourcing partner of the SAP ...

Ein Betriebskonzept für Cloud-Computing-Services auf Basis von OpenStack Heat and Ceilometer

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Mehrstufige Entscheidungsfindung für die Einführung, den Betrieb und Anpassung von Standardsoftware

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Integrated approach to progress control for global software implementation projects

Developing software in the context of projects is extremely difficult because of the corresponding abstractness and complexity. This difficulty, in spite of its history beginning in the 1960s of the 20th century, has lost none of its ...

Konzeption eines Modells für die automatisierte Messung von Key Performance Indicators im Bereich Service Desk

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Entwicklung von Modellen zur Antwortzeitvorhersage von Transaktionen betrieblicher Standardsoftware am Beispiel von SAP ERP

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Konzeption, Evaluierung und Implementierung einer Videoportallösung für Schulung und Präsentation im Intranet der IDT Biologika GmbH

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Site selection of data centers in terms of sustainability

Due to a constantly growing data volume which is stored in the internet/in the cloud, new data centers are needed. According to a Greenpeace-report, in the year 2007 the Cloud had a higher power requirement than the entire Federal Republic of ...

Möglichkeiten der Kontribution alternativer Trackingsysteme zur Fraud Prevention im Affiliate Marketing

Online-Marketing erfährt in Zeiten des E-Commerce eine zunehmende Relevanz als wichtiger Wirtschaftsfaktor. Dies gilt im Speziellen für Unternehmen, deren Geschäftstätigkeit sich zu einem Teil, wenn nicht gar vollständig, im Internet ...

The quest for Open Source knowledge (MA)

After more than a decade Microsoft has transformed from the famous claim of Steve Ballmer: "Linux is a cancer" [2] to Satya Nadellas "Microsoft loves Linux" [3]. Nowadays “Open Source is fueling the digital transformation” ...

Framework for Automated Code Smell Correction in a Brownfield Context

In the range of software development and –service gradually emerges the problem of the “fluxing” of source codes . For several reasons such as copy/paste programming, different levels of expertise among the developers, or deadlines that have ...

Controlling of IT-service-provider based on Service Level Agreements

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OEPI - Exploring and Monitoring Any Organisations Environmental Performance Indicators

The project "Solution and Services Engineering for Measuring, Monitoring, and Management of Organizations Environmental Performance Indicators (OEPI)" is an international research project that is sponsored by the European Commission. ...

Application Usage Mining

Activities in terms of the application of a modern ERP-system such as ECC are diverse and complicated. Users leave behind traces which reflect their interactions or their activities.The depiction of actually executed business processes or workflows ...

Strategic System Landscape Engineering for SME and OSS

Currently, efficient, flexible and cheap information systems are an economic necessity. This fact not only applies to information systems of large enterprises, but to an increasing degree also to those of small and medium-sized enterprises.Small ...

Hybrid Value Creation

Global market scenarios allow the easy comparison of products and services for consumers. In such a comparable supply situation, often price leadership is the key for gaining market shares. Enterprises which gain their market shares ...

Virtual Reality and Human Factors methods to improve safety in production plants and storage sites

VIRTHUALIS is the largest European Research Project on Industrial Safety.Promoted by the European Commission within the 6th Framework Programme, and coordinated by Polytechnic of Milan. VIRTHUALIS joins 42 partners among universities, ...

Exporting Master Programmes in Enterprise Systems Engineering to Jordan, Syria, Tunisia and Egypt - TEMPUS - Project

Today, there is a major lack of knowledge and experiences in the field of ESE and Business Informatics in the EU southern neighboring region. The MSC.ESE project with the reference number 530260-TEMPUS-1-2012-1-DE-TEMPUS-JPCR aims at creating a ...

Light-Weight Composite Environmental Performance Indicators (LWC-EPI)

Preserving the ecosystem is a global responsibility. Rapid environmental changes have caused a widely changing attitude on the part of individuals, corporations, and governments. Individual actions have repercussion at a global level, which is ...

INternationaliSation of master Programs In Russia and China in Electrical engineering

Nowadays Russian and Chinese universities have to offer programs which facilitate graduates’ adaptation to the real manufacturing and business environment and raise their competitiveness at the labor market. In order to develop a ...

Modernising Human Resources Management in South Mediterranean Higher Education (RISE)

The importance of quality human resource management (HRM) for the development and optimisation of Higher Education Institutions (HEIs) is undeniable today. There are increasingly complex academic scenarios which demand HRM models able to respond ...